FAQs

General booking & process

Booking begins with a conversation. Get in touch by phone, email or our quick enquiry form, and one of our specialists will talk through your ideas, guests and budget. We’ll recommend the packages that fit best, confirm the details, then handle every arrangement behind the scenes. From there, all that’s left is to arrive and enjoy the occasion.

A ground-only package covers everything at the event itself: premium seating, fine dining, drinks and dedicated hospitality while leaving you free to arrange your own travel. It offers real flexibility: choose your preferred airline, use air miles or extend your stay. You enjoy the freedom, while we handle every detail on the ground.

A normal ticket simply gets you through the gate. A hospitality package transforms the day: premium seating or suite access, fine dining, drinks and dedicated event management, often with travel and accommodation arranged too. Everything is handled on your behalf, so you and your guests can simply arrive, relax and focus on the experience rather than the logistics.

For major events such as Royal Ascot, Wimbledon or an F1 Grand Prix, we recommend booking six to twelve months ahead, as demand for premium suites is high and the most desirable sell quickly. That said, contact us whatever your timeline; our specialists will always explore what remains available and find the right option for you.

Both. Many clients are businesses entertaining guests or rewarding teams, but individuals are equally welcome. Whether you’re marking a milestone birthday, treating a partner or planning a once-in-a-lifetime experience, our specialists create the same bespoke hospitality with the same care regardless of group size. Intimate packages for two matter to us just as much as large-scale parties.

One of our event specialists will be in touch shortly to talk through your enquiry. We’ll discuss your ideas, guest numbers, budget and expectations, then guide you towards the packages that match your vision. There’s no obligation at this stage; it’s simply a conversation to understand what you’re looking for and show you what’s possible.

Because every package is bespoke, we like to speak with you first. A short conversation lets us tailor the experience to your guests, budget and preferences rather than fitting you to a template. Get in touch by phone, email or enquiry form, and a specialist will guide you through the options and confirm your booking.

Absolutely. The events shown online are a starting point, not the full picture. If you have a particular occasion, venue or experience in mind, tell us; our specialists regularly arrange tailored packages built entirely around your requirements. From seating and dining to travel and timings, every element can be shaped to suit exactly what you have in mind.

Sports hospitality

Packages vary by event, but most include premium seating or suite access, fine dining, drinks packages and dedicated event management, with many also offering travel and accommodation options. Whether it’s the pit lane at an F1 Grand Prix or the Royal Enclosure at Ascot, every logistical detail is handled for you, so your focus stays on the occasion and your guests.

We arrange football hospitality across a wide range of fixtures, though availability varies by club, match and demand. Some high-profile games sell out quickly, so it’s always worth enquiring early. Tell us the match or club you have in mind and our specialists will confirm what’s available and recommend the best hospitality option for you.

The categories exist to help you navigate the range. Formula 1 covers Grand Prix events specifically, while Motorsports spans other racing disciplines beyond F1. Rugby and American Football are entirely separate sports, each with their own fixtures and venues. If you’re unsure which fits your interest, our specialists will guide you to the right events and the packages that suit you best.

Goodwood has its own dedicated category, reflecting how distinctive these occasions are. Events across the Goodwood calendar are arranged as individual hospitality packages, each tailored to the specific occasion and your guests. For exact packages, dates and inclusions, speak with our specialists, who will confirm current availability and recommend the option that best suits your plans.

Often, yes. Hospitality allocations are separate from general admission, so premium packages can remain available even when standard tickets have sold out. Demand is high, and supply is limited, so early enquiry is always best. Tell us the fixture you’re after and our specialists will check what hospitality options remain and secure the right one for you.

It depends on the package. Many include travel and accommodation arrangements, while others focus on the venue experience itself. Because everything is bespoke, we can build in transfers, flights or hotels wherever you need them. Let our specialists know your requirements, and they’ll tailor the logistics so your journey is as seamless as the event itself.

Concerts & festivals

Concert packages typically combine premium viewing or seating with hospitality touches such as fine dining, drinks and dedicated event management, and many include travel or accommodation. The exact inclusions vary by artist, venue and event. Tell our specialists which performance you’d like to attend, and they’ll confirm precisely what’s available and build the package around you.

This varies by event and package. Some offer a specific seat or designated hospitality area, while others provide premium access within a defined zone. Our specialists will always be clear about exactly what your package includes before you book, so there are no surprises. Let us know your preferences, and we’ll match you to the right option.

Broadly, Concerts refers to individual performances by an artist or on tour, whereas festivals are often multi-day events featuring several acts across one or more stages. On our site, cultural experiences are currently grouped under Concerts and Shows. If there’s a specific festival you’d like to attend, tell our specialists, and they’ll confirm what packages are available.

Festival hospitality of this kind usually includes accommodation as part of the experience, though exact inclusions differ from one package to another. We would recommend confirming the specifics with our specialists, who will set out precisely what’s covered: accommodation, dining, access and any extras before you book.

Very often, yes. The concerts shown online represent a selection rather than everything we can arrange. If there’s a particular artist, tour or performance you’d like to attend, let us know; our specialists regularly source hospitality for events beyond those listed and will explore what’s possible for the show you have in mind.

This depends entirely on the event and what the organisers make available. Some packages can include enhanced access such as meet-and-greets or backstage experiences, while others centre on premium viewing and hospitality. If exclusive access matters to you, tell our specialists, and they’ll confirm what’s possible for your chosen performance and build it in where available.

Shows & fine dining

Shows cover theatrical and stage entertainment, such as West End theatre, live performances and cultural spectacles that make a memorable evening out. Paired with hospitality, they become a complete occasion rather than simply a night at the theatre. For current productions and what each package includes, our specialists will talk you through the available options.

Both. Fine dining features within many of our packages as part of a wider event, but it can also be arranged as an experience in its own right. Whether you’d like an exceptional meal to mark an occasion or dining woven into a larger day out, our specialists will tailor it to your tastes and requirements.

Yes. Dietary requirements and preferences are handled as a matter of course simply let us know when booking, and we’ll ensure the venue and catering team are fully briefed. Whether it’s allergies, intolerances or particular tastes, our specialists make sure every guest is looked after so the dining experience is faultless for everyone at the table.

Bucket list travel

These are our most immersive, multi-day experiences from ice driving to a South African tour or a Mediterranean sailing voyage. Packages typically bring together travel, accommodation, dining and curated activities into one seamless itinerary. Exact inclusions vary by trip, so our specialists will walk you through everything each experience covers before you book.

This varies by experience. Accommodation is generally built into our multi-day travel experiences, while flights may be included or arranged separately depending on the trip and your departure point. Because everything is bespoke, we can handle flights for you or work around arrangements you’ve already made; just let our specialists know what you need.

It depends on the destination and itinerary. Our current experiences range from around three nights, such as the La Dolce Vita, Tastes of Tuscan Vineyards experience, up to nine nights for the South Africa tour, with others in between. Each is designed to make the most of the destination. Our specialists will confirm exact durations and dates for the trip you’re considering.

Yes. Our travel experiences work beautifully for private groups, and elements can be tailored around your party from dates and accommodation to dining and activities. Whether it’s a celebration, an incentive trip or a group of friends chasing a shared ambition, our specialists will shape the itinerary so it fits your group perfectly.

Payment, changes & cancellations

Payment terms are confirmed by your specialist when you book, and typically a deposit secures your package with the balance due ahead of the event. Because arrangements vary by package, we’ll always set out the exact terms clearly before anything is confirmed. If you have specific requirements, let us know, and we’ll talk them through.

Should an event be postponed, cancelled or rescheduled, our team will contact you directly to explain your options, which depend on the event organiser’s policy and the package booked. We manage these situations on your behalf wherever possible to minimise disruption. Full terms are confirmed at booking, so you’re always clear on where you stand.

Often, yes, though it depends on the event and how close you are to the date. Guest numbers can sometimes be adjusted subject to availability and the organiser’s terms. The sooner you tell us, the more flexibility we have. Contact your specialist as soon as your numbers change, and we’ll do everything we can to accommodate them.

On the day/logistics

Simply arrive and enjoy. You’ll receive clear joining details in advance: arrival times, check-in and where to go and on the day everything is managed for you. From a smooth welcome to hospitality, dining and timings, our arrangements run behind the scenes so you can focus entirely on your guests and the occasion itself.

Corporate hospitality

The experience is equally premium; the purpose differs. Corporate hospitality is designed around business objectives: entertaining clients, rewarding teams or building relationships, often with invoicing and group arrangements to match. Personal VIP bookings centre on celebrating an occasion. Either way, our specialists tailor every detail, whether you’re hosting clients or treating the people closest to you.

Yes. We regularly coordinate bookings where guests sit across different packages or price points within the same event. Whether you’re mixing premium suites with other hospitality tiers, our specialists manage it as one seamless arrangement, so everyone is looked after and you have a single point of contact throughout. Just tell us your requirements and budget range.

Yes. We can provide invoicing to suit business and accounting requirements, making expense claims and internal approvals straightforward. If your finance team needs particular details, references or formats on the invoice, let us know when booking, and we’ll ensure everything is set out clearly and correctly for your records.

Yes. Bookings can be made in a company’s name, with invoicing and paperwork issued accordingly. This is common for corporate clients booking on behalf of their business. Simply provide your company details when booking, and our specialists will ensure everything from confirmation to invoicing is arranged in the correct name for your records.

There’s no rigid limit. We arrange intimate packages for two right through to large-scale hospitality across multiple venues, and everything in between. The right approach depends on the event and your objectives. Tell our specialists how many guests you’re hosting, and they’ll recommend the venues and packages that work best for a group of your size.

Yes. For businesses booking regularly, we offer dedicated support so you have a consistent point of contact who understands your preferences, guests and objectives. This makes repeat bookings effortless and ensures a consistent standard across every event throughout the year. Speak with our team about ongoing account management tailored to how your business likes to work.

Yes. Thoughtful extras from client gifts to branded touches that reflect your company, can be woven into the experience to make an impression on your guests. These bespoke additions are available at an additional cost and are subject to availability. Tell our specialists what you have in mind, and they’ll arrange the details, so your hospitality feels considered, personal and unmistakably aligned with your brand.

Combined Experiences

A combined experience brings several elements of an event – travel, dining and accommodation together into one seamless package, rather than focusing on a single occasion. Where a single-event package centres on one day out, a combined experience is a complete multi-day itinerary. Our specialists can design the whole journey around you, managing every element from start to finish.

These multi-day packages typically combine travel, accommodation, dining and curated activities or events into a single itinerary. The South Africa Tour runs over nine nights and the Ice Driving Experience over four. Exact inclusions vary by trip, so our specialists will confirm precisely what each covers, from arrangements on the ground to any additional experiences.

This varies by package. Some include flights as part of the itinerary, while others focus on ground arrangements and accommodation once you arrive. Because everything is bespoke, we can arrange flights for you or fit the package around travel you’ve booked yourself. Let our specialists know your departure point and preferences, and they’ll tailor it accordingly.

Yes, that’s exactly what these packages are designed to do. An event such as a Grand Prix can be combined with flights, transfers, accommodation and dining into one carefully planned itinerary. Rather than juggling separate bookings, you get a single, seamless experience managed end to end. Our specialists can build it around your chosen event and guests.

It varies by itinerary. Current experiences range from around two nights up to nine, with the South Africa Tour. Shorter trips such as the Ice Driving Experience at four. Each duration is designed to make the most of the destination and event. Our specialists will confirm exact timings for the experience you’re considering.

Yes. Combined experiences are a starting point, not a fixed formula. Elements can be added or removed to suit you: keep the full itinerary, or focus on the parts that matter most, such as the event alone. Tell our specialists what you’d like to include, and they’ll reshape the package around your preferences and budget.

Pricing is typically shown per person, though the final cost reflects your group size, chosen package and the elements included. For private groups, our specialists can put together a tailored quote covering everyone in one arrangement. Let us know your numbers and requirements, and we’ll confirm exactly how the pricing works for your experience.

Generally, yes. Because they bring together travel, accommodation and an event, combined experiences involve more coordination and often more limited availability, so earlier booking is wise, particularly for popular trips and major events. As with all our packages, contact us whatever your timeline and our specialists will explore what’s possible for the dates you have in mind.